Contact
Talk to a human. Really.
No ticket mazes, no "knowledge base only". Email us and a person who runs this service reads it — typically within a day. Need an answer right now? The AI assistant is on every page, 24/7.
Email us
admin@sharkvpn.coOne inbox, read by the people who run SharkVPN. We reply within a day — usually much faster.
Sales & plans Questions before you buy — plans, the free trial, payment methods or device coverage. Technical support Something not working? Tell us your device and what happened — we'll dig in. Reseller enquiries Buying credit packs for your customers, wholesale pricing or the reseller panel. Billing & accounts Invoices, cancellation, or changes to your subscription.
Need it right now?
The gold chat bubble at the bottom-right opens the SharkVPN assistant — instant answers about plans, the free trial, devices and servers, any hour of the day, in six languages.
- Always on — 24/7, including holidays
- Answers from our real plans and policies — no guesswork
- Hands you our email when a human is the right answer